Terms and Conditions

Welcome to our online platform providing handmade cosmetics. These Terms and Conditions ("Terms") govern your access to and use of our site and services.

By accessing or using this service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.

1. Our Service

We provide an online shop offering handmade cosmetic products. Our site displays detailed information and imagery of the products available for purchase.

2. Product Information

Our products are handmade, and as such, may have slight variations in appearance. We strive to provide accurate descriptions and high-quality images (including large format pictures) of our products. However, colours and appearance may vary slightly depending on your display settings.

Ingredients for each product are listed on the respective product page. It is your responsibility to review the ingredients carefully before purchasing or using a product, especially if you have known allergies or sensitivities.

3. Ordering and Payment

By placing an order through our site, you warrant that you are legally capable of entering into binding contracts. All orders are subject to acceptance and availability.

We use secure payment gateways for all transactions. Prices are as displayed on the site at the time of order and are subject to change without notice. Payment must be received in full before an order is dispatched.

4. Shipping and Delivery

We will ship products to the address provided during checkout. Shipping times and costs vary depending on your location and the shipping method chosen. We are not responsible for delays outside our control.

5. Returns and Refunds

Due to the nature of handmade cosmetic products, returns may be accepted only under specific conditions, such as if the product is faulty or significantly not as described. Please refer to our separate Return Policy, available on our site, for detailed information on eligibility, procedures, and conditions for returns and refunds.

For hygiene reasons, opened or used cosmetic products are generally not eligible for return unless they are faulty.

6. Intellectual Property

The service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of our platform and its licensors. This includes all text, graphics, images (including the ten large format product pictures displayed), logos, and the compilation thereof.

You may not use any content from our site for commercial purposes without our express written permission.

7. User Conduct

When using our service, you agree not to:

• Use the service for any unlawful purpose or in any way that violates these Terms.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the service.
• Attempt to gain unauthorized access to any part of the service.

8. Disclaimer of Warranties

Your use of the service is at your sole risk. The service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the operation of the service or the information, content, materials, or products included on the service.

9. Limitation of Liability

In no event shall our platform, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of South Korea, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

12. Contact Information

For any questions about these Terms, please contact us. While we do not accept inquiries or notices via email or phone for formal legal matters under these Terms, physical correspondence may be addressed to our location in the city centre of Seoul, South Korea.